Privacy Policy | art-panels.co.uk

Table of Contents

Introduction
How to Contact us
Personal Information Collection
Personal Information Use
Personal Information Sharing
Data Retention
Analytics
Security
What are my Rights?
Changes to our Privacy Policy
How to Complain

1. Introduction

Art Design Ltd respects the privacy of every user (Customers), and complies with all Applicable laws for the protection of data subject privacy, including, without limitation, all required Directives on Data protection regulations of where you are accessing the Art Panels service.

When this Privacy Policy mentions Art Design Ltd, or https://www.art-panels.co.uk, it refers to “we”, “us”, or “our”, and we will be acting as a Data Processor.

Our privacy promises:

We value your privacy & data security
We use data for your best experience with us
You control your data

After that, you’re all set to use the site. By using the service and Website, you hereby consent to our Privacy Policy and agree to the terms in our Terms and Conditions and other Policies made available by us. If you are not comfortable with any aspect of this policy. You should immediately discontinue your access to the Website.

2. How to Contact us

You can contact us by sending an email to info@art-panels.co.uk or calling us on +44 330 122 2618.

3. Personal Information Collection

We process such personal data that you as a user of the Services make available to us, for example upon sending a request and confirming your purchase via the site, you agree to provide us some personal identification information PII (the Data“). During this process you will be entitled to provide us with some personal data on the Art Panels Website or by corresponding with us by phone, email. The information you give us may include:

Personal identifiable information:

Full name, Email address, phone number, payment information, Shipping/Home address, Order preferences and details, Complaints or Claims etc.

If you do not provide personal data we ask for where it is necessary to process your order or payment, it will delay and/or prevent us from providing products to you.

For legal compliance and to properly enable you to utilize our services, we may also collect certain Special Category Personal Data including.

I. Anonymous Information

Our servers automatically record some anonymous information for statistical purposes about your usage of the Service and Website such as:

Anonymous Information:

referring URL, IP address, date and time of visits, Device ID, Device type etc.

This information we collect about you is not Personal Data and, in any event, remains anonymous. We do not link the anonymous information to any other Personal Data. Accordingly, if you have not identified yourself on the Service and Website, such as by making a purchase and registering as a Customer, we will not link a record of your usage of our Service and Website to you personally.

3. Personal Information Use

We use the information we collect in various ways, including to:

Service Provision: When you purchase a product, we will collect from you directly Your Full name, Phone number, email address, payment information and your home/shipping address, as we will need to process your order and fulfill it to you. The processing is necessary for our performance of a contract to which you are a party and you consent.
Communication: Apart from the communications already mentioned above, we can get in touch with you by the different means provided by you, and for the following purposes.
We use data for analytical purposes: This is part of our drive to enhance the user experience, but can also be used for testing purposes, troubleshooting and improving the functionality and quality of our services. The main goal here is to optimize our service to your needs, making our Website easier and more enjoyable to use. We strive to use pseudonymized or anonymized data for these analytical purposes.
Legal Purpose: In certain cases, we may need to use your data to handle and resolve legal disputes, for regulatory investigations and compliance, the necessity for the performance of contract fulfillment, as your data is needed for a satisfactory use of the Services (para 1 subpara. b GDPR).

5. Personal Information Sharing

We may share some categories of personal information with your consent, and as required by applicable law, with the following third parties:

Service Providers: Our Service providers assist us in meeting our day to day business operations needs including to perform certain services and functions, e.g. fulfillment companies, installers, hosting services, cloud services, email communication and email newsletter services, advertising and marketing services, customer support services, and analytics services. Pursuant to our instructions, these parties will not and never sell your personal information other than the instructions given to them from us;
Professional Advisors: Sometimes when we have some court orders, we may be required to share some personal information with our authorized professional advisors e.g. lawyers and accountants where doing so is necessary to facilitate the services they render on our behalf;
Business Transfers: Should we be involved in a merger, acquisition, reorganization, financing, receivership, bankruptcy, dissolution, sale of all or a portion of our assets, or transition of service to another provider, your personal information may be shared in the diligence process with counterparties and others assisting with the transfer to a successor or affiliate as part of or following.
Legal Requirements: Sometimes we may be directed by a court order to disclose your personal information for the Compliance and Protection purposes described above;

However, you reserve the right to stop the sharing of your personal information as directed by the GDPR, please send us a message if you don’t want your personal information to be shared with our authorized third party.

6. Data Retention

We will keep your Personal Data only for as long as we need it for legitimate business purposes and as required by applicable law. If certain information has been provided to third parties in accordance with this Privacy Statement, retention of that information will be subject to the policies of the relevant third party.

7. Analytics

We may use third-party Analytics Providers such as Google analytics to monitor trends and analyze the use of our products and Services.

You can opt-out of having made your activity on the Service available to Google or Facebook Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

8. Security

We have applicable technical, organizational and physical security measures designed to protect personal information from being accidentally lost. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

9. What Are My Rights?

Under the General Data Protection Regulation, you have the following rights, which We will always work to uphold:

Exercise of Rights: To exercise the rights defined in this Section, please send a request via e-mail info@art-panels.co.uk .
Revocation of Consent: You can revoke the consent for future data processing at any time. However, this does not affect the lawfulness of Data processing based on the consent before the revocation.
Right of Access: You have the right to obtain (i) confirmation as to whether or not your Data is being processed by us and, if so, (ii) more specific information on the Data. The more specific information concerns, among others, processing purposes, categories of Data, potential recipients or the duration of storage.
Right to Rectification: You have the right to obtain from us the rectification of inaccurate Data concerning you. In case the Data processed by us is not correct, we will rectify these without undue delay and inform you of this rectification.
Right to Erasure: Should you decide that you do not want us to process your data any further, please send a request via e-mail to info@art-panels.co.uk. We will erase your Data immediately and inform you of this process. Should mandatory provisions of law prevent such erasure, we will inform you without undue delay thereof.
Right to Restriction of Processing: You have the right to obtain from us a restriction of processing of your Data;
Right to Data Portability: You have the right to (i) receive your Data in a structured, commonly used and machine-readable format and (ii) transmit those Data to another controller without hindrance from us.
Right to Object: You have the right to object at any time to the processing of Data.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, if you think that the processing of Data infringes applicable law, especially the GDPR.

Learn more about these rights, and find out how you can exercise your rights by sending us a message via info@art-panels.co.uk

10. Changes To our Privacy Policy

Changes to this privacy policy may be made by us from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorized disclosure.

11. How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner in the UK.